Frequently Asked Questions
Everything you need to know about protecting your home and family.
Are BugMD products safe to use around children and pets?
Yes, BugMD is formulated with plant-powered ingredients like essential oils. When used as directed, our solutions are safe for use in homes with kids and furry friends, providing peace of mind without harsh chemicals.
How long does shipping take for my order?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3 to 7 business days within the United States, depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of delivery for a full refund, minus shipping and handling.
Do I need a professional to apply BugMD products?
Not at all. BugMD is designed for easy, DIY application. Our concentrate and spray bottles are engineered for simple use by any homeowner, saving you the cost of expensive professional exterminators.
Can I use BugMD products both indoors and outdoors?
Many of our products, such as the Essential Pest Control spray, are versatile enough for both indoor use in kitchens and bathrooms and outdoor use around perimeters and entry points.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern digital payment options like PayPal for a secure and fast checkout experience.